Privacy Policy

When you place an order or create an account, we collect your name, email address, phone number, shipping address, and order details. Payment card details are processed by our payment providers and are never stored on our servers.

With your consent, we also collect anonymized browsing information — pages viewed, products explored, and how you arrived at our store — to improve the experience we offer.

We use your information to process and deliver orders, provide customer support, send order updates and shipping notifications, and — only if you join the House List — share new releases and private launches.

You may unsubscribe from marketing emails at any time using the link in any message. Order-related communications are not optional, as they are necessary to fulfil your purchase.

We use cookies and similar technologies for three purposes: strictly necessary cookies that keep your bag and session working; preference cookies that remember your choices; and — only after you accept — anonymized analytics cookies that help us understand how the store is used.

Our cookie banner lets you accept or decline analytics at any time, and declining never limits what you can browse or buy.

We share information only with the partners required to run the store: payment processors, shipping carriers, and our hosting and infrastructure providers. We never sell your personal information.

We may disclose information if required by law, regulation, or valid legal process.

Order records are retained as long as required for tax, warranty, and legal purposes. Marketing consent records are kept until you withdraw consent.

We apply industry-standard safeguards — encrypted transport (HTTPS), access controls, and least-privilege database policies — to protect your information.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

For any privacy question or request, reach the concierge at +234 813 831 8294 (Mon–Sat, 9am–6pm GMT).