Concierge
We're here for you.
Questions about an order, a scent, or what's next from the house — write to us and we'll reply within one business day.
Frequently asked.
How long does shipping take?+
Standard delivery arrives in 5–7 business days and is complimentary on orders over £100. Express (2–3 days) and Overnight options are available at checkout.
What is your return policy?+
Unworn items in original packaging may be returned within 30 days for a full refund. Sale items are final.
Are your products vegan and cruelty-free?+
Please refer to the ingredient and product details on each Celestique — A Fragrance of Remembrance fragrance listing, or contact our concierge for help.
When do bags and luggage launch?+
Our backpacks, totes and cabin luggage arrive in 2027. Join the launch list below or via the newsletter and you'll be first to know.
Concierge Hours
Monday–Saturday · 9am–6pm GMT
+234 813 831 8294·celestiquefragrance@yahoo.com·Chat on WhatsApp